Company’s
growth, resilience mirror southern Maine economy
WESTBROOK — Deadline day for the first issue of The Current was 10
years ago this week, but you may remember the date for a different reason –
Sept. 11, 2001.
Since then, the company has grown from a skeleton crew to
25 employees working on six weekly newspapers serving 26 cities and towns in
Cumberland and York counties, as well as four lifestyle magazines and
keepmecurrent.com, the company’s website.
In many ways, the story of Current Publishing’s success
is the story of Scarborough’s success. In what Victoria Wallack, the paper’s
founding editor, calls “a wonderfully political town,” in the best sense of
community interest, there was an audience willing and able to support a local
newspaper, despite other similar start-ups at that time.
It’s the story of a community willing to answer questions
from an unknown reporter for an unknown paper even on a day when everyone knew
the world had changed forever.
“I think it’s fair to say we will all remember that first
week,” said Wallack. “The first thing about newspapers is this bottom line: The
newspaper has to get out – even if you’re new and half your staff doesn’t
exist yet.”
The front page was quickly torn apart and rebuilt as news
of the 9/11 events unfolded, the small staff of the plucky paper racing back
and forth from its tiny starter-kit of an office in Scarborough to the business
next door, which actually had a television. A part-time reporter, who in the
coming weeks would break news of the terrorists’ activities in Scarborough
prior to their fatal flight, was quickly dispatched to canvass Oak Hill for
citizen comment.
Somehow, that first issue made deadline, but then a new
heartbreak – word from the printer that all the typefaces had somehow become
corrupted, resulting in so much gibberish. At 6 Wednesday morning, the
exhausted staff was hard at work, rebuilding the newspaper from scratch for a
second time in as many days.
“It was a nightmare getting that first issue out, and
then we had to do it all again,” publisher Lee Hews, now 51, recalled in a
recent interview.
“It was the kind of thing where, if just the normal stuff
that goes wrong when you start a new paper had happened, in hindsight it would
have all gone very simply,” said Wallack.
Still, The Current Vol. 1, No. 1 made the newsstands as
planned, Sept. 13, 2001, where readers found it alongside another new paper
that launched that same week.
Suddenly, the tide shifted, from a question of whether a neophyte
staff could produce, to one of what the market would bear.
OPPORTUNITY
KNOCKS
Hews had worked in the newspaper trenches for nearly 15
years when the new century rolled around. A straight-talking general manager of
two newspapers – The York County Coast Star and The York Weekly – she was known
for her high-energy, demanding and matter-of-fact style. Hews knew the
newspaper industry was in flux, but knew also from her sales background that
change often meant opportunity.
Hews graduated from North Adams State College (now
Massachusetts College of Liberal Arts) with a double major in English and
sociology. While a sales manager at DeLorme Mapping, she heard about an opening
for an assistant classified manager at the Portland Press Herald from her sister,
who worked there as a reporter at the time.
Not long after joining the Press Herald, Hews expanded
the reach of her classified staff by pushing them to make outbound
"telemarketing" calls. When this proved to be a successful
revenue stream, she started a new telemarketing department at the paper, with a
staff of six. Before Hews was promoted to group sales manager, her team
was producing more than $2 million in annual revenue.
Ten years later, Hews took a job as advertising director
for Journal Transcript Newspapers, which owned the York County Coast Star and
13 other weeklies in Maine, New Hampshire and Massachusetts. Then, in 1999, a
Texas company came in and bought the JT papers, as well as those owned by
Rockland-based Courier Publications.
“The first sale was good for me,” Hews said. “I was
promoted to general manager, we bought another newspaper, I was running both –
but then we were quickly sold again. Within the course of two years I was
bought and sold twice.”
The turn of the century brought a sea change in the
newspaper industry, and the tide moved fast. Although there were fewer than
2,800 sites on the World Wide Web as late as mid-1994, it was only a couple of
years before editors, publishers and owners were busy trying to second-guess how
to harness the Internet as a tool for news distribution.
That prompted a slate of sales, as various players jumped
in and out of the print pool. In addition to the ownership swaps Hews
experienced, her former employer also changed hands, when Guy Gannett
Communications sold the Portland Press Herald to Blethen Maine Newspapers, a
subsidiary of the Seattle Times Company.
Jeff Inglis, now managing editor of the Portland Phoenix,
was a 27-year-old reporter in 2001, when hired as one of the first two reporters
at The Current. The need for the paper, born in the vacuum created by the
Blethen contraction, was evident early on, he said.
“I remember talking to people who said, ‘We haven’t seen
a reporter at a planning board meeting since the Blethens bought the Press
Herald,” he said. “Guy Gannett always had reporters out to these small town
planning boards and school boards and council meetings. In essence, they
effectively created this market. I mean, you’re going to get a better story
about the planning board if you have a body in the seat at the meeting. But the
Blethens came in and contracted and suddenly there was a latent demand from
people who had no idea what was going on at their town hall.”
That pent-up demand for community news provided the
motive for Hews. Scarborough, which she had called home for more than a decade
at that point, provided the means.
“There was not question there was a need,” said Hews. “I
had managed to put together a little bit of money, I found an investor, and I
thought, I’ll just do it.”
BOOMTOWN
Even as the daily paper was paring back community
coverage, the suburbs surrounding Maine’s largest city were growing.
“When I first moved to Scarborough in 1989, I felt like I
was in the middle of nowhere,” said Hews. “But it quickly became the
fastest-growing community in Maine at the time. If you look back at our early
papers, there were new neighborhoods being built all the time.”
In 2000, the
Scarborough Economic Development Corp. listed 850 businesses in its business
directory, according to Harvey Rosenfield, president of the organization. In
2010, the number was 1,500.
“Even with the
ongoing economic situation, the number seems to be growing,” said Rosenfeld.
Scarborough’s
population increased 11.5 percent between 2000 and 2010, from 16,970 to 18,919,
according to the U.S. Census. Housing units increased 19.1 percent, from 7,233
to 8617, substantially above the growth in the rest of Cumberland County,
according to Rosenfeld.
Scarborough’s potential ad base was sufficient that Hews’
employer had designs on launching a new Scarborough-based newspaper. Those
plans were scuttled by the second sale, however, at which time Hews decided it
might be best to strike out on her own, rather than risk the turmoil of a third
turnover in ownership.
“The idea probably was not as scary as it should have
been, because it was a dream,” she said. “At the time, it was just me and my
strong headedness. It was a vision. It was a passion.”
Hews’ passion was readily picked up by Current employees,
including one of the first hires, Ann Duddy, now major account representative,
who within a two years of coming on board was named advertising rep of year by
the Maine Press Association.
“There was and still is a need for community news,” Duddy
said last week. “People want to read about their grandson hitting a home run,
whereas the daily paper and the TV stations, they’re are all about the Red Sox
and the Patriots.
“Businesses want to advertise with us because people
really want to read great stories about that home run, or that touchdown, or
what’s going on in town government – even things as little as a change in trash
pickup – because they just can’t get that anywhere else but their hometown,
community newspaper,” said Duddy.
“Lee was the inspiring person behind it all, because she
had this vision that the area was underserved by local news sources,” said
Wallack, who was lured from a career in Massachusetts journalism, on a
temporary, contract basis to help launch The Current.
She ended up staying on as editor of The Current, as well
as two sister publications that were quickly added to the fold.
She also found a husband.
Bob Wallack, publisher of the Farmington Journal at the
time, and president of the New England Press Association, had worked with Hews
at the York County Coast Star. He eventually became general manager of Current
Publishing newspapers for several years, but, at the start, was tapped for key
advice. Among his contributions was to suggest Victoria Ogden to Hews, through
a mutual friend in the industry.
Given his photography experience, Wallack volunteered to
meet Ogden to canvas Scarborough for “stock pictures” to illustrate the first
issue of The Current. The rest, said Hews, “is history.”
“That was our first date, although I don’t think either
of us knew we were on a date at the time,” said Victoria Wallack, with a laugh.
Both Wallacks are out of the news business now. After
leaving Current Publishing to found the Statehouse News Service, Victoria
Wallack took a job as communications manager for the Maine School Management
Association. Bob Wallack, whom Hews calls “huge in getting the paper started,”
helping to recruit staff and allowing use of his designers to create a
prototype issue, led the company after his new wife left in mid-2003. He
eventually fulfilled a lifelong dream by buying the Olde Post Office Café in
Mount Vernon, where today he slaves over stoves instead of news copy.
Still, it was the Wallacks, one after the other, who saw
the company through a period of rapid expansion.
GROWTH
SPURT
Current Publishing hung its first shingle in a small
office on the second floor of the Oak Hill Mall in Scarborough. Today, Steve
Berg, of Alpha Management, still sounds a little bemused that the
500-square-foot space would be sufficient for a newspaper office.
“We’re talking small. We were all on top of each other,”
joked Duddy. “I used to beg Lee [Hews] to get us into a new office.”
“It was a small space,” said Berg. “But Lee [Hews] had a
tremendous amount of energy. I though they had a good opportunity.”
Jonathan Morse, at the time a 21-year-old graphic
designer and Hews’ first hire, said the talent and dedication around him pushed
him to improve his skills. He would stay with the company for nine years,
growing into the role of production manager.
“I would say what stood out the most was constant
reminder to 'not get too comfortable,’” said Morse. “The company was in
constant growth and adjustment during my entire tenure at Current Publishing,
and the production department's ability to adapt to change was really what I
concerned myself with the most. 'Never a dull moment' was a perpetual mantra.”
Within six months, the company had moved to larger
quarters on the mall’s ground floor. Before 10 months had passed, the company grew
to two newspapers, with the purchase of the American Journal from Harry Foote.
Foote was an editor at the old Portland Evening Express when in 1969 he bought
two newspapers, The Westbrook American (established in 1950) and the South
Portland-Cape Elizabeth Journal (established in 1965) and combined them into a
single paper to serve the Portland suburbs.
“Things were going really well with The Current,” said
Hews, “and so, we continued to identify strategies for areas of growth.”
The American Journal, apart from serving a contiguous,
and in some cases, overlapping, market, was “a very well-respected paper with a
solid advertising base,” said Hews.
Still, Foote didn’t have the AJ on the market. Hews and
Vickie Ogden Wallack approached him and negotiations took several months.
“It was a long, emotional process for everybody,” said
Hews. “On the night we were to close, Harry called me up, very concerned,
wanting to make sure I’d honor the vacation time earned by his employees. Of
course, I did.”
Hews also worked to help find jobs for the few AJ
employees who were not absorbed into the combined company.
“Of course, none of us knew if this company was going to
be successful,” recalled Kate Irish Collins, the first reporter hired at
Current Publishing. “But when we bought the American Journal, I think that’s
when a lot of us really began to thing, ‘Hey, this can really happen.’”
Collins had worked at the AJ for a couple of years before
landing a job at the office of the Maine Secretary of State and then coming on
board to help found The Current. Today, she covers York County for Current
Publishing as a reporter for the Sun Chronicle and The Reporter.
After acquiring the AJ, Current Publishing next
approached the owners of the Suburban News, including state Sen. Bill Diamond
of Windham, who at one time was Maine’s secretary of state. Initially, Diamond
and his partners were not interested in selling, but agreed on a price just as
Hews was preparing to launch her own Lakes Region paper instead. John Balentine,
now editor of the Lakes Region Weekly, came with the October 2003 purchase, as
his old paper was folded into Hews’ new one. For a time the combined paper was
known as the Lakes Region Suburban Weekly.
Next, Hews bought a small newspaper serving the Waterboro
area, known as The Reporter.
“I literally used to drive around the rural areas, just
looking for small, local newspapers to buy,” said Hews.
Only a few years old at the time, The Reporter was run
almost as a single-person operation by Kerry DeAngelis, who stayed on as
associate publisher for a time after the October 2004 purchase.
The next two newspapers were original to Current
Publishing, launched simultaneously in the spring of 2005 – the Sun
Chronicle served Biddeford, Saco and Old Orchard Beach, while the Sacopee
Valley Citizen covered Cornish and the surrounding communities.
A year later, in April 2006, the Weekly Observer was
created to cover York County towns in the Sanford area.
Finally, in 2008, Hews bought the Monument News, another
small newspaper, which served Gray and New Gloucester.
Then came the recession.
CHALLENGING
TIMES
Even before the recession officially hit in December
2007, there were signs that bumps were bound to happen in the publishing arena.
A few months before the official start of the recession, The Citizen ceased
publication.
“Readers loved that paper,” said Hews, “but we couldn’t
get the businesses to support it and, even though those business owners were
the same people who said they loved it as readers, we just could not get the
advertising.”
In January 2008, all of the Current Publishing newspapers
went from paid circulation (50 cents per issue) to free distribution.
“I just don’t think you can get people to pay for a paper
any more, or at least not as many people as you want to,” explained Hews. “The
goal is to get the papers in people’s hands, and we’re doing the community a
disservice if there’s 10,000 people willing to pick it up, but only 2,000
willing to pay for it.”
Today, Hews said, each of the six weekly newspapers
distributes between 7,600-15,000 copies each week, with “very few returns.”
Still, that could not save the Monument News, which after
nearly two years was folded into the Lakes Region paper.
At one time, Current Publishing had eight newspapers in
six offices. By 2008, the economy had forced it down to six papers in a single
office, on Main Street in Westbrook.
At the same time, the staff was consolidated.
“We felt bad when we ended up having to lay people off,”
said Hews. “That’s what makes actually running this company way more scary than
when I took a leap to start it, because so many people in the community depend
on our continued success – our readers, yes, but also our advertisers and so
many people here who depend on it for their livelihood. The dream and the
vision were nowhere near as scary as the ongoing responsibility.
“But, even with reduced staffing, I think we’re still
putting out the best local products in every market we’re in,” said Hews.
“We’ve been forced to become more efficient, and we have the best,
hardest-working, most productive people.”
The company’s ability to adapt as the market changed
stands out to Morse, as does its ability to attract the right kind of
employees.
“I found myself looking upon many of the folks I worked
with as family members after a while, and I still do,” he said. “They had so
much dedication to the product, not relenting until the paper has been sent to
the printer.”
It stands to reason that the quality of the newspapers
has been recognized, too. In its first 10 years, Current Publishing’s weeklies
have taken home dozens of Maine and New England journalism awards.
And the company seems to have turned a small corner.
Current Publishing’s ad revenue was up 17 percent last year. Still, it’s a
different world from the one that existed when The Current hit the stands in
2001.
“The recession has forced us to manage the company
better,” said Hews. “Before, we managed everything from the revenue side – we
were constantly focused on growing revenue. After the recession, we had to
manage it from the expense perspective, and we still do.”
And, as might be expected, cutting overhead had its
ancillary benefits. When there were six offices, there was much less cohesion
between art departments, not to mention managerial oversight.
“I literally had a customer call me one day and say my
office manager was asleep at the desk,” Hews said.
Needless to say, that person did not survive the
cutbacks.
SHIFTING
LANDSCAPES
Today, the newspapers are only part of the revenue
streams at Current Publishing. Niche publications, free magazines dedicated to
particular areas of interest – Maine Women, My Generation, Food Etc. and the
destination guide 95 North – also add to the bottom line.
“Like the newspapers, they are hugely popular with
readers,” said Hews. “We cannot keep them out there. We constantly run out of
them on the stands. With a little more advertising, we could easily put out
twice the number of copies that we do, and still not meet demand.”
The umbrella website for all of the Current Publishing
publications, www.keepmecurrent.com,
also has grown steadily, doubling monthly unique visitors in the last year.
In August, the company launched a new initiative,
offering free classified ad online at www.keepmeclassified.com.
As Current Publishing looks toward its second decade,
Hews feels that, despite changes wrought by the economy and the
still-burgeoning Internet, the concept of “hyper-local” coverage continues to
be the company’s primary focus.
“I don’t think community newspapers are dead by any
means,” she said. “I think our online presence will continue to grow and morph.
I can’t even imagine where that’s going to go, but I think the newer trends in
social media, like Twitter and Facebook, will help us achieve our goal, which
is to get the community to interact around a particular event or story, to get
people talking to each other and thinking about what’s going on in their
community. I mean, that was the original purpose of newspapers, and whatever
technology comes along, that purpose never changes.”
“I don’t think newspapers are defined by what they’re
printed on,” said Victoria Wallack. “Regardless of the medium, you need
reporters and editors and managers, all working toward a tremendous role – to
keep people connected.
“There has never been a greater need fort good community
newspapers,” said Wallack. “That will be a niche can never really be replaced.”
A
Closer Look
The following is a timeline of events for Current
Publishing, which launched the first issue of The Current 10 years ago
this week, and of the newspapers it has since acquired.
• April 5, 1950 – Founding of the Suburban Shopper, a
four-page weekly newspaper, by the Rumford Publishing Co., Melvin Stone,
publisher.
• Jan. 1, 1951 – Founding of the Westbrook Shopper by the
Westbrook Shopper Co., a subsidiary of Rumford Publishing, Melvin Stone,
publisher.
• Oct. 24, 1951 – The Suburban Shopper and the Westbrook
Shopper consolidated to become the Westbrook American.
• June 11, 1952 – Westbrook American sold to Roger
Woodcock, one-time general manager of the Sanford Tribune, who sells the
Madison Bulletin to raise funds for the purchase.
• 1953 – Westbrook American sold to the
Durgin-Snow Publishing Co., with Roger V. Snow Jr. serving as editor.
• 1965 – Roger V. Snow Jr. launches the South
Portland-Cape Elizabeth Journal.
• Nov. 24, 1965 – Former Portland Evening Express editor
Harry T. Foote becomes publisher of the Westbrook American. Within the year
he buys it and the Journal, combining them into a single newspaper, the American
Journal, to serve Portland suburbs including Cape Elizabeth, Gorham,
Scarborough, South Portland, Standish, Westbrook and Windham.
• June 1992 – The Suburban News founded by partners
Gary Cooper, Bill Diamond and Ray Roux to serve Windham and the Sebago Lakes
communities.
• 2000 – Elizabeth
Prata founds The Monument News, a bi-weekly newspaper serving Gray and New
Gloucester.
• 2001 – The
Reporter founded by Kerry DeAngelis to serve Waterboro and surrounding
communities.
• Aug. 14, 2001 –
Current Publishing LLC, with Lee
Hews as publisher, files articles of organization with the state of Maine. The
first hire is graphic artist Jonathan Morse.
• Sept. 13, 2001 – First issue of The Current published,
covering Scarborough and Cape Elizabeth, under editor Victoria Ogden Wallack
and sports editor Rich Obrey, with news reporters Kate Irish Collins and Jeff
Inglis.
• June 17, 2002 – Harry Foote announces he has sold the
American Journal to Current Publishing.
• July 10, 2002 – Current Publishing officially assumes
publication of the American Journal with vol. 53, issue 28. Within a month the
paper is converted from tabloid to broadsheet format.
• Sept. 26, 2002 – Inglis promoted to assistant editor of
The
Current
• Oct. 10, 2002 – The Current begins covering South
Portland in addition to Scarborough and Cape Elizabeth.
• Oct. 16, 2003 – Current Publishing buys the
Suburban News, rolling it into a new publication, The Lakes Region Suburban Weekly,
under Wallack, Obrey, assistant editor Josh Williamson and reporter John
Balentine.
• Feb. 26, 2004 – Wallack promoted to executive editor of
all Current Publishing newspapers; Inglis becomes editor of The
Current.
• April 2004 – Wallack departs to found the Statehouse
News Service.
• October 2004 – Current Publishing buys and begins
publishing The Reporter, with DeAngelis staying on as co-publisher and
later general manager.
• April 29, 2005 – The Sun Chronicle, covering
Old Orchard Beach and Saco, launches with Williamson as news editor and Obrey
as sports editor.
• March 25, 2005 –– First issue of the Sacopee
Valley Citizen launched to serve Cornish and surrounding communities.
• Dec. 8, 2005 – Inglis departs to become managing editor
of the Portland Phoenix. Brendan Moran becomes editor of The Current.
• Dec. 29, 2005 – Moran elevated to executive
editor of all Current Publishing newspapers. Mike Higgins becomes assistant
editor of The Current and American Journal.
• Dec. 29, 2005 – The Sun Chronicle begins
covering Biddeford.
• April 19, 2006 – The Weekly Observer is
launched to serve Acton Lebanon, Sanford and Springvale.
• May 4, 2006 – Current Publishing buys and begins
publishing the Monument News.
• June 22, 2006 – Robert Wallack hired as general manager
of all Current Publishing newspapers.
• 2006 – Current Publishing launches its first niche
magazine, My Generation, focusing on the interests of baby boomers.
• June 21, 2007 – Higgins becomes sports editor for The
Current.
• September 2007 – The Citizen ceases
publication and Monument News folds into the Lakes Region Suburban Weekly.
• Sept. 21, 2007 – With Gray and New Gloucester added to
its beats, the Lakes Region Suburban Weekly drops “Suburban” from its
masthead.
• December 2007 – First issue of Current
Publishing’s monthly epicurean magazine, Food Etc.
• Jan. 1, 2008 – More Current Publishing newspapers
converted from paid circulation to free delivery
• May 9, 2008 – First issue of Current Publishing’s
monthly magazine focusing on women’s issues, Maine Woman.
• May 2008 – First issue of Current Publishing’s seasonal
destination magazine, 95 North.
• November 2008 – Jane P. Lord named as managing editor
of Current Publishing.
• Sept. 3, 2009 – Following Moran’s departure, Lord is
elevated to executive editor while Lakes Region Weekly assistant editor Ben
Bragdon becomes managing editor of Current Publishing.
• Aug. 4, 2011 – Current Publishing announces a
media partnership with WCSH-TV, as well as the launch of free, online
classified ads available at www.keepmeclassified.com.
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